PRIVACY POLICY

At Kayal, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Collection of Personal Information

We may collect personal information from you when you interact with our website, make a purchase, subscribe to our newsletter, or participate in promotional activities. This information may include your name, email address, postal address, phone number, payment details, and other relevant information necessary to provide our services to you.

2. Use of Personal Information

We use your personal information for purposes including, but not limited to:

  • Processing and fulfilling your orders
  • Communicating with you about your orders, inquiries, and promotions
  • Providing customer support and resolving issues
  • Sending marketing communications and newsletters (if you have opted in)
  • Conducting research and analysis to improve our products and services
  • Complying with legal obligations

3. Disclosure of Personal Information

We may disclose your personal information to third parties in certain circumstances, including:

  • Service providers and partners involved in fulfilling orders, processing payments, and delivering goods
  • Legal and regulatory authorities when required by law or to protect our rights, property, or safety
  • Third-party analytics and marketing platforms to analyze website traffic and improve our marketing efforts

4. Security of Personal Information

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. This includes implementing security measures such as encryption, firewalls, and access controls to safeguard your data.

5. Access and Correction of Personal Information

You have the right to access and update your personal information held by us. If you would like to access, correct, or update your information, please contact us using the details provided below.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

7. Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time without prior notice. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your personal information.

8. Contact Us

If you have any questions, concerns, or complaints regarding our Privacy Policy or the handling of your personal information, please contact us at info@kayaljewellery.com.

By using our website and providing your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.