AUSTRALIAN & INTERNATIONAL RETURNS

We offer returns on all merchandise orders (except earrings) in Australia within 14 days of delivery.

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HOW TO DO A RETURN

• Returned items must be in new, unused condition and in the original packaging.
• For health and safety reasons, we cannot accept returns on any earrings or other used items.
• All sale items purchased are considered final sale and are not eligible for a refund or return.
• For any exchanges, postage will be at the buyer's expense.
• To initiate a return, please email us at info@kayaljewellery.com with your order number and photos/videos of your item.
• Please write your Kayal order number on a note with details in your parcel so we can easily contact you once the parcel arrives.

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HIGHLY RECOMMENDED:

We recommend using registered/trackable post as we do not hold responsibility for lost packages.

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PLEASE NOTE, WE DO NOT OFFER REFUNDS. ALL ITEMS RETURNED OR EXCHANGING WITH OWING VALUE WILL BE ISSUED A KAYAL STORE CREDIT.

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